“As part of our long-term growth strategy, we made a conscious decision to invest in our team. Having a wealth of experience within the organisation doesn’t mean that we know everything, nor does it mean that it is easy to translate that knowledge into easy-to-understand training. Dedicated training for our industry is few and far between, but luckily it has Sam and the MIH team. The training offered is engaging, insightful and targeted. We now routinely send new recruits to MIH as part of our induction process, which has improved the speed at which our recruits develop.”